NALI Mid-Winter Conference 2024

Carol Moore, CLI

Title:  You did what!!!!!!    A look into the inappropriate activities of working investigators.


Some of us have been investigators longer than others. Times have changed and the inclusion of ethics into any investigative conference is relatively new. We are all basically ethical people who have abided by NALI’s code of conduct as long as we have been members. However, sometimes things happen, situations occur when we have to make an immediate choice. Was it right? Was it wrong? You did WHAT!!!!

We will be talking about those impromptu decisions. We will discuss some of the questionable activities of investigators. And we will be examining the role of ethics in the everyday life of professional private investigators. Our goal is to do no harm. Our job is to obtain information. Surely there is a happy medium where we can accomplish both…ethically.

This is an interactive presentation. Come prepared with your horror stories and your successes. We all learn from each other’s actions. It should be an interesting exploration into the mind of the NALI investigator.

Carol Moore, CLI has been the Chief Investigator for the Law Firm of Levin, Papantonio, Rafferty, Proctor, Buchanan, O’Brien, Barr, and Mougey, P.A. for over 40 years. Carol and her firm practice in the field of Plaintiff’s Personal Injury, Class Actions and Mass Torts. The firm is also the founder of the Mass Torts Made Perfect (MTMP) where they host two conferences a year in Las Vegas, Nevada. At the MTMP conferences plaintiff attorneys, their paralegals and investigators connect, network, and learn the latest insights and strategies on the top mass tort and class action lawsuits in the country. Carol is often a featured speaker at MTMP where she shares her investigation successes with the attendees.

Carol has been an active member of NALI for 40 years and has served as the National Director, National Secretary and Region III Director. In 2022, Carol was awarded the NALI National Director’s Award for her service to NALI. Over the years Carol has often been a Guest Speaker for NALI and has presented on how to handle investigations for environmental cases and mass tort cases.

For her contributions to NALI and length of service, Carol was the Legacy Member status. Carol also holds the distinction of Certified Legal Investigator. The National Association of Legal Investigators, Inc. sets national certification standards for legal investigators and confers the designation of Certified Legal Investigator® upon those who meet professional requirements and who successfully pass stringent written and oral examinations. For this reason, the designation Certified Legal Investigator® is a most honored and sought-after credential. Once conferred, Certified Legal Investigators® must advance their professional careers by earning continuing educational credits and by maintaining the high standards of the Certified Legal Investigator® Program.

Carol was recognized in 2008 as the Florida Legal Investigator of the year. She has also been a guest speaker for the National Association of Trial Lawyers, the California Legal Investigators, the University of West Florida, and the Northwest Florida Legal Professionals Association.

Carol was the lead investigator in one of the largest environmental cases in the United States, which was tried in Columbus Ohio – re E. I. Du Pont De Nemours & Co. C-8 Personal Injury Litigation. $670 Million Settlement

Carol was also one of the lead investigators in the National Prescription Opiate Litigation MDL No. 2804, Case No. 1:17-MD-2804.

Carol presently serves as the Disciplinary Chair of the NALI Disciplinary Committee and the Chair of the NALI Marketing Committee.