NALI Mid-Winter Conference 2024

Christopher Salgado

Title:  Benefitting from a More Aggressive Cyber Investigative Skillset – Targeting Online Threat Management

Description:  A very hot topic right now being requested by numerous other PI associations. This is a great presentation that introduces PIs to the greater threat management world and teaches how to adopt this model into a firm’s repertoire of services and potentially increase their business.

Christopher Salgado is a highly accomplished and trusted security and investigations leader with more than 19 years in cyber and physical investigations as well as security. Throughout his career, he has effectively assisted several companies, including Fortune 50 companies, in various capacities, including via the installation of numerous innovative and efficient processes in the topics of investigations, security, brand protection, threat management, business continuity, intelligence, operations, recruiting, customer service, employee morale and leadership. The companies that have benefitted from his services span across the spectrum of industries, including social media, pharmaceutical, luxury brands (clothing, jewelry, etc.), consumables, automotive, electronics, film production, streaming services, entertainment and insurance. He has also assisted investigations firms and law firms across the globe. 

Christopher Salgado is a contributing author to PI Magazine on cyber and social media investigations and a member of the London Speaker Bureau. From 2016 through 2019, Christopher Salgado worked at Facebook as an investigator. He began his tour with Facebook as a contractor and then succeeded at becoming an employee at Facebook. During his tenure there, he grew from the role of an investigator to a global investigator to a team lead. Situated on a global team, he assisted in managing investigations and operations and was instrumental in building the investigations division. His efforts included drafting a large majority of investigative standard operating procedures (SOPs), installing new security operations, updating prior SOPs and operations with efficient standards and helping to stand up a new global, 24/7/365 investigations and intelligence operation from scratch. He also aided in managing several other security and investigative-themed projects, including prototype security, supply chain security, video analytics, global security camera systems, operational security, process efficiency, data center threats and general threat management, among others. 

Christopher Salgado also assisted Facebook’s security operations centers across the globe with varied threats. His achievements allowed him to aid the team in expanding Facebook’s security and investigations’ book of business interdepartmentally and geographically. During the time when Christopher Salgado was at Facebook, news about Cambridge Analytica broke as did the allegations of Russians hacking the Facebook platform to intervene in 2016’s US elections. Christopher Salgado was able to support in those sensitive and highly visible incidents as well. Prior to his career in investigations and security, Christopher Salgado, exceled at delivering successful, professional engagements with customers through varying roles at different companies. He secured more than a dozen of various outstanding customer service awards and a quarterly department award for new process implementation. These experiences allowed him to drive a “customer-first” focus, reinforcing the customer-centric agendas of global corporations. 

Christopher Salgado has significant experience in director-level management of persons and global operations in corporate risk; brand protection; supply chain; criminal and civil investigations; surveillance; SIU investigations as well as counterfeit and other trademark investigations. He is an expert social engineer who has overcome a multitude of challenging obstacles and amassed critical information that resulted successful conclusions for his clients. Christopher Salgado is described as a transformational leader who promotes loyalty to the client, team, company and cause. He is skilled at managing large teams of investigators, intelligence analysts and support staff cross-culturally and across time zones. He is an expert in investigations, court testimony and counterfeit detection. He is a global consultant and has presented to members of Europol, Interpol and the EU Commission on physical and cyber investigations. As an investigator, Christopher Salgado has collectively conducted, managed and trained on tens of thousands of investigations, including: